Cincy Rewards™ Privacy Policy


Effective Date: May 15, 2025


This Privacy Policy (“Privacy Policy”) explains how Cincy Rewards™, LLC DBA Cincy Rewards™ (“Cincy Rewards™”, “us,” “our,” and “we”), collects, uses, discloses, and shares information when you interact with us. This Privacy Policy applies to all users of Cincy Rewards™’s mobile device applications, Cincy Rewards™’s websites as published at www.CincyRewards.com, Cincy Rewards™’s browser extension, and any other sites or applications that are branded “Cincy Rewards™” and link to or reference this Privacy Policy (collectively, the “Services”). Please read this Privacy Policy carefully. This Privacy Policy replaces and supersedes the last version of this Privacy Policy for all users. If you do not agree to the terms in this Privacy Policy, please do not register, subscribe, create an account, or otherwise interact with the Services. By signing up for, using, or continuing to use the Services, you consent to the practices described in this policy.

This Privacy Policy is incorporated into and is subject to the Cincy Rewards Terms of Use. Capitalized terms that are not defined in the Privacy Policy have the meaning given to them in the Terms of Use. Our Privacy Policy is organized as follows:
  1. Types of Information We Collect
  2. How Cincy Rewards™ Uses Information
  3. When and Why Cincy Rewards™ Discloses Information
  4. Your Choices
  5. Security of Personal Information
  6. Our Commitment to Children’s Privacy
  7. Meta Test Release
  8. International Use
  9. Information Processing for Brand and Manufacturer Clients
  10. Changes and Updates to this Privacy Policy
  11. Our Contact Information

Types Of Information We Collect

We may ask you to provide information when you register, subscribe, create an account for our Services, link your Cincy Rewards™ account to a retail loyalty program, contact Cincy Rewards™ for customer service purposes, or otherwise interact with or use the Services. We may collect certain types of information, including information that can be used to identify you, such as your name, email address, mailing address, phone number, date of birth, geographic location, and mobile device data (as described below), as well as information that does not identify you personally. We may collect the following types of information:

Registration and contact information that allows you to register for the Services and allows us to communicate with you, such as your name, email address, password, social media user account names, telephone number, or other address at which you receive communications from or on behalf of Cincy Rewards™. If you sign up using a social media account, we may also receive information from that service, such as your friend list, email, name, and birth date.

Relationship information that helps us to understand who you are and what types of offers you might like, such as lifestyle, preference, and interest information; the types of offers that interest you; information collected from social media interactions (such as via Facebook Connect); and demographic information (e.g., birth date, gender, education, household income, and marital status).

Search information, meaning the terms or keywords you search for when using the Services.

Favorites & shopping list information about the items and terms you search for and place on your Favorites & Shopping List, as well as what items you check off your Favorites & Shopping List, when using the Services.

Purchase information and history about all items you purchase, such as item descriptions and quantities, time of purchase, total purchase cost, and the store you purchased the items from. This also includes any additional information (including personal information) that may be found on a receipt copy that you submit to us, such as payment mechanism and whether you have used Electronic Benefits Transfer (EBT) to pay for products using Supplemental Nutrition Assistance Program (SNAP) benefits. Purchase information and history also includes order history information that Cincy Rewards™’s browser extension collects from websites where you have elected to use the browser extension to redeem offers.

Transaction information about how you interact with the Services, such as the offers you view and redeem, other products you purchase, and the stores you prefer; other information about how you use our Services, email, other communications, and applications; and how you interact with Cincy Rewards™’s merchants, business partners, and service providers.

Loyalty and retailer account information, meaning the usernames (which could be your telephone number or email address), passwords, and loyalty and retailer account numbers for the accounts you choose to link to the Services, and all historical and future purchase and transaction information associated with those accounts, such as the items you purchase, the prices paid, the stores you purchase them from, whether the purchase was in-store or delivery, and when the purchase was made. We collect this information only if you choose to connect your Cincy Rewards™ account to your loyalty or retailer program account. We do not collect payment card account number, expiration date, security code information, bank account information, or pharmacy account information.

Geolocation information. We use geolocation information, including state/province, city, or zip code, as well as precise geolocation data and associated time of day (but only if you have activated our Services on a mobile device and permitted your mobile device to transmit precise geolocation data). Please see the “Your Choices” section under the heading “mobile” for more information on how to opt out of our geolocation information–based features.

Mobile device information. We may collect certain information about your mobile device when you use our Services, including device identifier (such as the Android Advertising ID and the Apple iOS IDFA), user settings, the make, model, and operating system of your device, and information about your use of our Services while using the device (such as your use of features, functions, or clicks on notifications or content).

Information from cookies and similar technologies. When you use our Services on our webpage, we and our partners may collect certain information using cookies and similar technologies, such as pixel tags, web beacons, browser analysis tools, and web server logs. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser/app. A persistent cookie remains after you close your browser/app and may be used by your browser/app on subsequent visits to the Services. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure the response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect and record information from the devices you use to access our Services, such as your IP address, operating system type or mobile device model, mobile device identifiers, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. We may also collect information about the website you were visiting before you came to our Services and the website you visit after you leave our Services.

In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to your identity. For example, we use information we collect about users to optimize our Services and understand traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with information that identifies you. In that case, this Privacy Policy governs how we use that information. Additionally, if you have visited our mobile website or activated one of our mobile-device applications, and if the settings on your location-aware device allow us to receive location information, we will collect that automatically. If we associate location information with other information that identifies you, this Privacy Policy governs how we would use that information too.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings if you wish to do so. However, please be aware that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential. Finally, please scroll down to the “Your Choices” section below, under the heading “cookies,” for more information about your cookie-related privacy options.

Browsing history. For users who download Cincy Rewards™’s browser extension, we may collect information about your browsing history related to the cashback offers and in-stock tracking functions supported by the browser extension, as well as the development of new browser extension features.

Information from third-party accounts linked to your Cincy Rewards™ account. By linking a third-party account to your Cincy Rewards™ account, you are consenting to the sharing of your information between the linked third party and Cincy Rewards™. We may receive information about you or your purchase history from third parties and combine it with information we have about you for the purposes set forth in Section 2. If you use a third-party platform, a mobile device, or other third-party method of communication to interact with Cincy Rewards or the Services, that platform may have a specific privacy statement that governs the use of information related to that platform. It is your responsibility to unlink a third-party account from your Cincy Rewards™ account if you no longer want Cincy Rewards™ to receive your information from a third party. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.


How Cincy Rewards™ Uses Information

You use Cincy Rewards™ as your shopping companion, and we and our partners will use the information we collect from and about you in many ways to help you shop and save money. This includes shopping-related services, advertising, and marketing that may be of particular interest to you. Cincy Rewards™ and our partners use information to:
  • Operate and improve our Services, including web hosting.
  • Have third parties send emails on our behalf.
  • Facilitate payment processing that you have requested by third parties.
  • Analyze and understand how you use our Services.
  • Evaluate the types of offers, products, or services that may be of interest to you and provide you with offers and advertisements that are more relevant to you, including offers and advertisements based on variables such as stated and anticipated user interests, personal characteristics, consumption of advertisements, past shopping list placements or searches, past offer redemptions, past purchase history, user location, or EBT usage (we may employ EBT usage to provide unique offers), and determinations aided by artificial intelligence and machine learning.
  • Evaluate your eligibility for certain offers, products, or services.
  • Track redemption of offers and past purchases, including audits of user rewards distributed and fraud prevention.
  • Perform aggregated, pseudonymous (unless otherwise consented to by you) analytics that may be used for Cincy Rewards™’s and/or a third party’s marketing, advertising, and data enrichment activities.
  • Provide customer support to users.
  • Fulfill requests for Cincy Rewards™ services, including validation by services such as Stripe, Routable, and Plaid.
  • Communicate and provide additional information which may be of interest to you about Cincy Rewards™ and our merchants and business partners, such as Cincy Rewards™ news, special offers, announcements, marketing materials, reminders, technical notices, updates, security alerts, support, and administrative messages or service bulletins.
  • Infer the location of the places you visit most often, determine your frequency or the amount of time spent at these locations, and send notifications when you arrive at or leave those places. Cincy Rewards uses background location tracking when you have opted in to such tracking through your mobile device to show you personalized content, send you relevant push notifications when you’re near a store with supported offers, and support advertising.
  • Provide advertisements and marketing solicitations to you through the Services, email messages, text messages, push notifications, applications, or other methods of communication.
  • Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners.
  • Manage our everyday business needs such as website administration, forum management, analytics (which may include the use of artificial intelligence and machine learning), fraud prevention, Terms of Use updates, or to comply with applicable law.
  • Carry out other purposes to which you consent.

In addition to the foregoing, we may aggregate or anonymize information in de-identified or aggregated form and use it for any purpose.

When and Why Cincy Rewards™ Discloses Information

Retailer and product manufacturer partners. We work with various partners so they can provide shopping-related services, promotions, advertising, and marketing to you when you use our Services. To facilitate these activities, we may provide information about you, including information that identifies you, to our partners. You may be able to adjust how we make certain information available to third parties by changing options within the Services (please see “Your Choices” below). We encourage Cincy Rewards™’s retailer and product manufacturer partners to adopt and post their privacy policies. When you choose to interact with a Cincy Rewards™ merchant or business partner, we encourage you to read any privacy policy they may have posted.

Advertisers and other third parties. Cincy Rewards™ discloses information, including information that identifies you, with other third parties. For example, we use The Trade Desk to assist Cincy Rewards and our partners with targeted advertising. The Trade Desk provides additional privacy options at https://www.thetradedesk.com/us/privacy. Third parties Cincy Rewards™ discloses information to may engage in online behavioral advertising and the collection of multi-site data as defined by the Digital Advertising Alliance. These third parties may use the information they receive about you to create other identifiers, such as the United ID 2.0 (UID2) identifier, which they use for targeted advertising purposes.

Vendors and service providers. We may disclose any information we receive to vendors and service providers retained in connection with the provision of our Services. This includes, for example, vendors that provide services to Cincy Rewards™ for marketing, analytics, fraud prevention, account security, and customer service, including through the use of artificial intelligence services.

Merger, sale, or other asset transfers. We may disclose your information, including information that identifies you, to effect a corporate transaction involving Cincy Rewards™, including a merger, acquisition, or otherwise, and to support the sale or transfer of our business assets.

As required by law, to enforce laws and similar disclosures. We may disclose your information, including information that identifies you, to defend ourselves in litigation or a regulatory action; when required or advised to do so by law, such as in response to a subpoena or similar legal process; to law enforcement agencies, regulators, and courts in the United States and other countries where we operate; to enforce our rights or protect our property; to protect the rights, property or safety of others; to investigate fraud; or to support auditing and legal compliance functions.

Analytics. We use third-party services such as Google Analytics, AppsFlyer, Heap, and Singular to help us understand how visitors interact with our Services and to improve the user experience.
Aggregated and de-identified data. Cincy Rewards™ may also disclose information about you that does not identify you personally. For example, we may provide our merchants, business partners, or other third parties with reports that contain aggregated data, statistical data, and/or anonymized data.

Consent. We may also disclose your information with your consent.

Your Choices

We believe you benefit from a personalized experience, but you can control the information Cincy Rewards™ collects or shares:

Email. Manage your email preferences in the Cincy Rewards™ app or website under Notifications in Settings. You may also unsubscribe via links in emails.

Cookies. Adjust cookie settings via your browser’s privacy settings. To opt out of third-party advertising cookies, visit:
Mobile location. You must grant permission for Cincy Rewards™ to access geolocation. You may disable this by turning off “Nearby Offer Alerts” in the app or by changing your device’s location/privacy settings. Disabling location may limit certain features.

Social networks and third parties. Use your social platform’s privacy settings to manage what data is shared with Cincy Rewards™.

Web push notifications. You may opt in or out via your browser’s address bar settings.
SMS programs. By providing your mobile number, you consent to receive SMS messages for verification and other service-related purposes. You may opt out at any time by texting “STOP” to 67123. You will receive confirmation and no further messages unless you opt in again.

Security of Your Information

We implement physical, managerial, and technical safeguards to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection from breaches or illegal access.


Our Commitment to Children’s Privacy

We do not knowingly collect information from children under 13. The Services are intended for users 18 and older. If you believe a child has provided us with information, please contact us at PrivacyCincyRewards@gmail.com.


Meta Test Release

The version of our app released in May–August 2025 is a Meta Test Release, available only to residents of Ohio, Kentucky, and Indiana.


International Use

The Services are hosted in the United States and Puerto Rico, and intended only for users in those locations. If you access the Services from outside these regions (e.g., the EU), you acknowledge and consent to your data being transferred to, stored in, and processed in the U.S.


Information Processing for Business, Brand, Retailer, Manufacturer, and Vendor Clients

Clients (businesses, brands, retailers, vendors, manufacturers) may authorize users to access Cincy Rewards™’s dashboard or platform. We collect and use information from these users to:
  • Operate and improve our Services
  • Allow third-party email distribution
  • Analyze usage patterns
  • Provide customer support
  • Communicate offers, news, and updates
  • Manage business needs (e.g., fraud prevention, AI-driven analytics, Terms updates, legal compliance)
  • Fulfill other purposes with user consent

Changes and Updates to This Privacy Policy

We will post any changes to this Privacy Policy on this page. The updated version becomes effective in accordance with our Terms of Use.


Contact Information

If you have questions about this Privacy Policy or your data, contact us at:
PrivacyCincyRewards@gmail.com